73 Delhurst Rd, Birmingham B44 9UT, United Kingdom

Privacy Policy: Intent and Objective

We prioritize your privacy and are dedicated to protecting it. This Privacy Statement governs the collection, use, and disclosure of personal information from potential and current clients, employees, and the general public who interact with us. It outlines our practices concerning the management of this data and our commitment to safeguarding your privacy.

- 1 - What information do we gather?

Organization collects information actively provided by Users. We may also collect information about the computers, mobile devices, or other devices you use to access Organization’s websites and technology network, such as IP address, unique device identifiers, browser types, browser languages, web pages visited, network software access, referring web pages, date, time, and duration of activity, passwords, and accounts accessed, volume of data storage and transfers, and locations of User devices when connected to Organization’s websites and technology network. Logs of this information may be retained. We may contract with non-Organization service providers to help us better understand Users.

- 2 - How We Employ Your Data

We use your Personal Information for purposes which may include:

  • Providing our customers with a personalized service.
  • Processing orders, registrations, and inquiries.
  • Conducting market research surveys.
  • Measuring interest in and improving our System, products, and services.
  • Providing you with information about the products, and services we offer.
  • Resolving disputes, collecting fees, and troubleshooting problems.

- 3 - Third-party Cooperation

Personal data may be shared with both internal and external parties to meet our contractual, legal, or legitimate business interests. All such sharing will be done securely and in compliance with applicable laws.

- 4 - Data Protection Measures

Safeguarding Your Data

We use technical and organizational measures to protect your data, such as password protection and secure servers. SSL technology encrypts payment details to enhance security. If you believe your data has been compromised, notify us immediately to allow us to address the breach swiftly.

- 5 - Adaptive Cookies

Our website employs cookies to enhance your browsing experience by recognizing you and tracking your interactions with our site. This data helps us tailor and improve our services for you. For more details on how we use cookies, please refer to our Cookies Policy.

- 6 - Further Regulations

Access to Personal Data

You have the right to access your personal data free of charge. However, we may charge a reasonable fee for clearly unfounded, repetitive, or excessive requests. In such cases, we may also decline your request. If you wish to access your data or have any queries about our use of your personal data, please contact us via email. We aim to respond to all legitimate requests within a month.